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Reclamation — Report a product issue

If you're experiencing issues with a Rex Nordic or Airrex product, please file a reclamation below. Include your order number, product details, and a description of the problem. Our service team responds within 1–2 business days.

For transport damage reported within 14 days of delivery, use the Freight complaint form instead.

Reclamation form

All fields marked with * are required.

Photos: Please email photos of the defective or damaged product (and packaging in case of freight damage) to service@rexnordic.com referencing the order number above. Photos are mandatory for freight damage claims.