Payment & Delivery Terms — USA

Seller

Products in the US store are sold by Rex Nordic USA, LLC, Denver, Colorado.

Prices & taxes

Prices are shown in USD. Applicable sales tax is calculated and shown at checkout based on your state.

Payment

We accept the card and wallet methods listed at checkout (Visa, Mastercard, American Express, Discover, Diners, PayPal, Apple Pay, Google Pay and Shop Pay). Payment is captured when the order ships.

Shipping & delivery

Orders ship from our Denver, CO and Detroit, MI warehouses. Typical delivery is 1–5 business days. Pallet freight is curbside delivery and the carrier calls ahead to schedule. Risk of loss transfers on delivery.

Inspection & freight damage

Inspect your order on arrival. Note any visible damage on the delivery receipt before signing, photograph it, and report it within 5 business days via our freight-complaint form.

Returns

Unused products in original packaging may be returned within 30 days of delivery. Return freight is at the buyer’s cost unless the return is due to our error. Refunds are issued to the original payment method after inspection.

Warranty

See our Warranty Terms — 2-year standard warranty, extendable to 3 years with registration at warranty.rexnordic.com.

Contact

usa@rexnordic.com · +1 (855) 578-9090