Our trained Service Partners handle everything from annual maintenance to repairs, ensuring your equipment stays in top condition. You can also find spare parts and service kits quickly through our online store, with fast delivery available throughout Europe.
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Warranty service request
Submit a warranty claim for your registered device.
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Customer service & technical support
Country-specific contacts — or message us on WhatsApp.
Warranty & product registration
The warranty depends on the product group. Airrex diesel heaters: 2 years, extended to 5 years when you register the heater within four weeks of purchase. REX air coolers and HP air conditioners: 2 years, extended to 3 years with registration. HEAT fan heaters: 3 years without registration. The easiest way to register is the Rex Nordic app, or you can register online.
Need help? Contact us
If you have questions or need support, our customer service team is happy to help. You can reach us by phone, email, or contact form.