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Frequently Asked Questions — USA & Canada

Straight answers for buyers in the United States and Canada. Still not sure which model fits? Call our team — USA +1 (855) 578-9090 · Canada +1 (855) 508-9090.

Will a Rex Nordic heater work with a standard North American outlet?

Yes — heaters sold in the US and Canada run on standard 120 V power and draw only about 80 W, because the electricity only runs the fuel pump and controls.

How much does it cost to run?

At full output the AH-810i uses 0.50–0.58 gal of diesel per hour — about $1.75–$2.00/h at $3.50/gal. The built-in thermostat cycles the burner, so holding a set temperature typically costs significantly less.

Do diesel infrared heaters smell?

Rex Nordic's triple-combustion burner is designed for odor-free, flue-free operation — no kerosene smell. Always follow the manual's ventilation guidance indoors.

How loud is it?

48 dB — about a quiet conversation. Torpedo heaters are far louder because of the high-speed fan and open combustion.

What size heater do I need?

Multiply length × width × ceiling height (ft) to get cubic feet, then match: AH-210i up to ~31,800 ft³ · AH-310i up to ~53,000 ft³ · AH-810i up to ~70,600 ft³. A 30×40×12 ft three-car garage (14,400 ft³) fits the AH-210i with room to spare.

What fuel can I use?

Standard #2 diesel or renewable diesel (HVO/R99). Use winter-grade diesel below 50 °F (10 °C).

Is it certified for the US and Canada?

Yes — Rex Nordic heaters are cETLus-listed for North America, independently tested for electrical and fire safety.

Do I pay sales tax?

US: sales tax is calculated at checkout by state. Canada: GST/HST (and PST where applicable) is calculated at checkout.

How fast is delivery?

1–5 business days — US orders ship from Denver, CO and Detroit, MI; Canadian orders from Calgary, AB and Toronto, ON.

What's the warranty?

2 years standard; register at warranty.rexnordic.com within 30 days to extend to 3 years. 100% spare-parts availability across North America.

Can I try before buying?

Volume buyers can arrange a demo — call USA +1 (855) 578-9090 · Canada +1 (855) 508-9090.

Where are you located?

Rex Nordic USA, LLC ships from Denver, CO and Detroit, MI; Rex Nordic Corp. ships from Calgary, AB and Toronto, ON. We're part of the Rex Nordic Group, with 30+ years in professional heating.