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Frequently asked questions about Rex Nordic diesel heaters
How does a Rex Nordic diesel heater work?
How does a Rex Nordic diesel heater work?
Rex Nordic heaters use a patented oil burner with an electric fuel pump. Combustion gases circulate through ceramic-coated pipelines inside the unit, generating infrared (radiant) heat that warms objects and people directly rather than just heating the air. This makes them highly efficient in draughty or open environments.
Does the heater require a flue or exhaust pipe?
Does the heater require a flue or exhaust pipe?
No. Complete combustion inside the unit means no separate exhaust piping is required in most working environments such as garages, workshops, warehouses, marquees, and terraces. Exhaust piping is only necessary if the heater is to be used in sleeping quarters or spaces with very limited ventilation.
What fuel does the Rex Nordic heater use?
What fuel does the Rex Nordic heater use?
Use standard #2 diesel or renewable diesel (HVO/R99). Below 50 °F (10 °C), switch to winter-grade diesel to prevent fuel gelling and ensure reliable ignition.
How loud is the heater during operation?
How loud is the heater during operation?
Rex Nordic heaters operate at approximately 48 dB, which is comparable to a quiet office or normal conversation. They are designed to be unobtrusive in working environments.
What safety systems does the heater have?
What safety systems does the heater have?
Rex Nordic heaters are equipped with automatic shut-off systems that activate if the unit overheats, tips over, or detects a fault. Units sold in the US and Canada are cETLus-listed for North America.
What happens after a power outage?
What happens after a power outage?
After a power outage, the heater restarts automatically in the same operating mode it was in before the power cut. All settings are stored in non-volatile flash memory, so no manual re-programming is needed.
Can I control the heater remotely?
Can I control the heater remotely?
Yes. Every Rex Nordic heater includes an LED control panel, a remote control, and built-in WiFi as standard. Control it via the Rex Nordic App (available for Android and iOS) to adjust temperature, timers and settings from anywhere in range — and it works fully offline too, if you prefer.
What is the fuel consumption of Rex Nordic heaters?
What is the fuel consumption of Rex Nordic heaters?
Fuel consumption varies by model and heat setting. As a guide at full output: the AH-210i uses about 0.25 gal/h, the AH-310i about 0.30 gal/h, and the AH-810i 0.50–0.58 gal/h. The thermostat cycles the burner once your space is at temperature, so real-world consumption is typically much lower — for example, the AH-210i uses only about 0.66 gal (2.5 L) per day when heating an 18,000 ft³ space at 59°F (15°C) with 32°F (0°C) outside. Refer to the product manual for full data.
Is there any odour during operation?
Is there any odour during operation?
A mild odour may occur during the initial start-up and shut-down cycle due to brief periods of incomplete fuel atomisation. This is normal and not hazardous. During steady operation, a properly maintained Rex Nordic heater produces no noticeable odour.
Does the heater require annual maintenance?
Does the heater require annual maintenance?
Yes. Annual maintenance is mandatory for the warranty to remain valid on Rex Nordic heaters. This service includes replacing the oil filter, nozzle, and gaskets. Rex Nordic recommends using authorized service partners. Maintenance kits and spare parts are available from our North American warehouses.
What warranty is provided?
What warranty is provided?
Rex Nordic heaters come with a standard 2-year warranty. Register your product at warranty.rexnordic.com within four weeks of purchase to extend your warranty to 3 years free of charge. Note that annual maintenance is a condition for warranty validity.
Where can I get spare parts?
Where can I get spare parts?
Genuine spare parts are stocked in our Denver, Detroit, Calgary and Toronto warehouses and available through authorized dealers across the US and Canada. Contact our team or visit the Service & Spare Parts page to place an order.
