Did you receive a damaged delivery? In that case, we kindly ask you to make a freight complaint. This needs to be done in writing within 5 working days of receiving a faulty delivery by filling out the form below.

Please note that only a fully completed form is registered as a freight complaint. This means that all essential information and pictures of both damaged package(s) and product(s) are compulsory to prove a transport damage. For product defects unrelated to shipping, use the Reclamation form instead.